🧭
CRM & Sales
Pipeline, forecast, goals, OKRs, win/loss, partner management, customer success, contracts.
New · Team workspaces · CRM, portals & automation
Set up your CRM
professionally.
Sales, customer portals, employees, and automation in a clear system. That's how your software works like it was cast from the same mold.
Ready to go right away
Payment method required
GDPR-compliant
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Live
New leads today
128
Active customer portals
284
Team members online
17
Active workflows
64
15
Modules
20+
Channels
982
Routes
12
Languages
Platform Overview
Everything your team needs. In one system.
15 module groups, clearly structured by function. No hidden add-ons, no plug-in purchases.
🤖
Intelligence & AI
Lead scoring, anomalies, customer behavior, sales assistant — AI with 4 providers.
💬
Communication
20+ channels: WhatsApp, SMS, Telegram, LinkedIn, XING, Apple, live chat, voicemail, IVR.
📣
Marketing
Campaigns, segments, newsletters, forms, loyalty program with tiers & rewards.
🛒
E-Commerce
Orders, shipping, tracking, returns workflow (RMA), POS-capable, B2B portal.
📊
Reports & Analytics
Sales, Marketing, Communication, Finance + Custom Report Builder + Personal Dashboards.
⚡
Automation
Visual designer, versioned workflows, dead-letter queue, test runs & industry templates.
💶
Finance
Invoices, payments, bank statements (CAMT), reminders, expenses, subscriptions/MRR tracking.
🗂
Operations & Service
Projects, tasks, warehouse, multi-site/branches, tickets with SLA, knowledge base.
👔
HR / Personnel
Employees, duty roster, vacation, sick leave notifications, overtime, training with certification.
🎯
Customer Success
Health score, churn risk, auto rating, account reviews, expansion score.
📈
Personal Dashboards
Custom dashboard for users with 13 widget types, KPIs, charts, and lists — live data.
🤖
Autonomous AI Agents
Autonomous AI employees with 16 tools, schedule/event triggers, and an audit trail. Sales hunter, inbox triage, churn watchdog — out of the box.
🎓
Academy & Onboarding
Custom learning platform for employees — courses, lessons, mandatory training, quizzes, and automatic PDF certificates.
🛡
Administration & Compliance
Users, Teams, Roles, GDPR, Audit Logs, Webhooks, Custom Fields, API Docs, Marketplace.
All tools
69 features in one platform.
Everything integrated natively — no plug-ins, no add-ons, no hidden premium plans. Switch between sections.
20+ communication channels. Out of the box.
More channels than any other CRM platform — all natively integrated.
📥
Inbox
native
📧
Email
SMTP+OAuth
📊
Email Tracking
native
📞
Calls
PBX
💬
Team chat
WebSocket
💬
WhatsApp
Cloud API
🔵
Facebook
Meta
💬
Messenger
Meta
📸
Instagram
Meta
📱
SMS
Multi-Provider
💬
Live chat
Widget
✈️
Telegram
Bot API
💼
LinkedIn
B2B
🟢
XING
DACH
🔍
Google Business
Maps
⭐
Reviews
Reviews
🍎
Apple Messages
JWT
🎥
Video meeting
Zoom/Meet/Teams
📝
Voicemail
Voicemail drop
🔢
IVR Flow
PBX
📅
Booking
ICS
All sales tools in one platform.
From lead to won deal — no gaps, no add-ons.
🏢
Companies & Contacts
CRM
🚀
Leads
AI score
📈
Opportunities
Pipeline
🔀
Kanban board
Drag & drop
📊
Forecast
Quarter
🏆
Win/loss
Analysis
🎯
Goals & quotas
Live
📈
OKRs
Q1–Q4
🤝
Partner Portal
Affiliate
🎯
Customer Success
Health Score
📝
Quotes
Signature
📃
Contracts
SLA
📦
Products
Catalog
📑
Documents
Versions
🗂
Activities
Timeline
📅
Calendar
iCal
Finance, e-commerce, marketing — everything’s included.
Invoices, bank statements, MRR, webshop, campaigns, loyalty.
🧾
Invoices
GoBD
💳
Payments
SEPA
🏦
Bank statements
CAMT.053
⏰
Reminders
Automatic
🧾
Expenses
Workflow
📈
MRR / ARR
Subscriptions
🛒
Webshop
Multi-Source
🏪
POS cash register
Touch UI
↩
Returns (RMA)
Workflow
🤝
B2B portal
1-click
📢
Campaigns
Marketing
🎯
Segments
Targeting
📝
Forms
Lead Generation
✉️
Newsletter
Automatic
🏆
Loyalty
Tiers
📦
Stock
Stock
HR, service, compliance — everything included.
Employees, tickets, multi-site, training with certificates, GDPR, audit.
👔
Employee
HR
📅
Duty roster
Shift
🌴
Vacation requests
Approval
🤒
Sick notes
Tracking
⏰
Overtime
Balance
🎓
Training
PDF Certificate
🌍
Multi-Site
Branches
🗂
Projects
Gantt
📝
Tasks
Kanban
🎧
Tickets
SLA
📚
Knowledge Base
Wiki
👥
User
RBAC
🔐
Role permissions
Granular
🛡
GDPR
Compliance
📝
Audit Logs
Forensics
🔗
Webhooks
Events
AI-powered · 7 providers · GDPR-ready
AI that understands your work.
Choose your AI provider — from OpenAI and Anthropic Claude to local models for maximum privacy. Everything in one platform, all without vendor lock-in.
🟢OpenAI
🟠Anthropic NEW
⚡Groq FREE
🔷Google Gemini FREE
🇪🇺Mistral AI GDPR
🌐OpenRouter
🔒Local (Ollama) On-premises possible
📈
Lead ScoringAI evaluates each lead based on conversion probability
🚨
Anomaly DetectionSignificant changes in KPIs are automatically reported
🤖
Sales AssistantSuggests next steps for each deal — per opportunity
💬
Auto-repliesGenerates email & WhatsApp replies in your tone
🎯
Customer Health ScoreAuto-rating based on activity, tickets, and subscription status
📊
Weekly InsightsWeekly AI Report: what happened, what to do
👁
Customer BehaviorBehavior patterns per customer — engagement, risk, opportunities
📝
Workflow AI nodesIntegrate any AI steps into your workflows — no code
Which leads should I work on first today?
I have identified 3 leads with a high likelihood of conversion:
1. Müller GmbH — Score 92 (Web activity doubled)
2. Schmidt AG — Score 88 (3× Pricing Page Visit)
3. TechCo — score 85 (demo request open)
2. Schmidt AG — Score 88 (3× Pricing Page Visit)
3. TechCo — score 85 (demo request open)
Create a priority list for my team
Write a welcome email to Müller GmbH — schedule a demo
Here’s a suggestion — matching your tone of voice:
Subject: Quick demo next week?
Hello Ms. Müller,
I noticed your interest in our platform. I would be happy to show you in 20 minutes how we create 38% more pipeline transparency.
📅 Suggestion: Tue 10:00 or Wed 14:00?
Hello Ms. Müller,
I noticed your interest in our platform. I would be happy to show you in 20 minutes how we create 38% more pipeline transparency.
📅 Suggestion: Tue 10:00 or Wed 14:00?
✓ Send + insert appointment link
🚨 Anomaly detected
The pipeline value fell by -32 % in the last 7 days (Z-score: -2.8).
Cause: 4 deals in stage “Negotiation” over 30 days old — typical stagnation pattern.
The pipeline value fell by -32 % in the last 7 days (Z-score: -2.8).
Cause: 4 deals in stage “Negotiation” over 30 days old — typical stagnation pattern.
What do you suggest?
1. Start re-engagement workflow for stalled deals
2. Approach the sales manager about the Müller deal (€48k)
3. Trigger forecast update for CFO
2. Approach the sales manager about the Müller deal (€48k)
3. Trigger forecast update for CFO
Which customers are at risk of churning?
3 accounts with critical health score:
🔴 Schmidt AG — Score 28 (churn risk 72%)
· Last login 47 days ago
· 3 open tickets exceeding SLA
· MRR €890
🟡 TechCo — Score 45 (churn risk 41%)
· Subscription past_due for 8 days
· Last login 47 days ago
· 3 open tickets exceeding SLA
· MRR €890
🟡 TechCo — Score 45 (churn risk 41%)
· Subscription past_due for 8 days
Trigger save workflow for Schmidt AG
Powered by Anthropic Claude Sonnet 4.5
· Switchable in AI Settings
7
AI provider
8
AI features
~50ms
Lead scoring latency
100%
On-premises possible
No-Code Automation
Trigger → AI → action. In seconds.
Visual workflow designer with 8 node types, versioning, and a dead-letter queue for failed runs.
🚀
New lead
🤖
AI score
⏱
Wait 1 hour
📧
Send email
💬
WhatsApp
Live Preview
Everything at a glance.
Dashboard, pipeline, invoices, AI assistant, and team chat — in a modern interface.
Revenue (month)
€48.750
↑ 12% vs. previous month
Open deals
23
Pipeline value: €127,300
Tasks today
7
3 overdue
Pipeline
Lead
Qualified
Quote
Negotiation
Won
🤖 AI assistant
"3 leads with a high probability of conversion discovered."
What sets us apart
What others offer only as a plug-in or at an extra charge — included with us.
| Function | Ouhud CRM | Standard CRMs |
|---|---|---|
| 20+ communication channels natively | ✓ | Plug-in / Add-on |
| OKR management integrated | ✓ | ✗ |
| Loyalty program | ✓ | Add-on |
| Customer Success / Health Score | ✓ | Premium plan |
| E-commerce + returns workflow | ✓ | Plug-in |
| Booking / appointment link | ✓ | Plug-in |
| Multi-site / Branch management | ✓ | ✗ |
| Workflow Versions + Dead-Letter Queue | ✓ | Premium plan |
| Bank statements (CAMT) | ✓ | ✗ |
| Training / Onboarding Modules | ✓ | ✗ |
| Partner portal with its own login | ✓ | Add-on |
| Personal Dashboard Builder | ✓ | Premium plan |
| AI assistant (4 providers) | ✓ | 1 Provider |
| Desktop app (Windows / macOS / Linux) | ✓ | ✗ |
| Entry price | €39 | €75 – €150+ |
Security & Compliance
Enterprise-grade security. By default.
🛡
GDPR-compliantInformation, deletion, audit🔐
Multi-Tenant SaaSComplete data separation📝
Audit LogsEvery change traceable🔑
Passkeys + 2FAState-of-the-art authentication🔒
RBACRoles & rights fine-grained🌍
12 languagesGerman, EN, FR, IT, ES, …🔌
API-First982 routes documented⚡
WebhooksEvent-driven architecturePlans
One platform. Clear plans. No hidden add-on purchases.
All features included. You only choose the number of users.
Basic
Ideal for small teams
€39 / Month
- 3 users
- All 15 modules
- 20+ communication channels
- Basic automation
- Try free for 7 days
Pro
For growing companies
€89 / Month
- 10 users
- Everything in Basic
- AI assistant (4 providers)
- Advanced workflows
- E-Commerce + RMA
- Customer Success
- Try free for 14 days
Professional
Established teams & agencies
€179 / Month
- 20 users
- Everything in Pro
- Premium Support
- Multi-Site / Franchise
- Partner Portal
- Custom Integrations
- Try free for 30 days
Enterprise
Corporations & large organizations
On request
- Unlimited users
- Everything in Professional
- Dedicated contact person & SLA
- Onboarding & training
- Custom contracts / DPA
Payment method required. Cancel anytime. Annual billing on request (2 months free).
Ready for a CRM that really works?
Start free in 30 seconds — or talk to our team about your processes.